FAQ

HOW CAN I REPORT INTELLECTUAL PROPERTY THEFT?

If you believe you have received a counterfeit MOVADO product, a crime may have been committed. In the U.S., you can report this to the National Intellectual Property Rights Coordination Center, a multi-agency center run by Federal Law Enforcement agents, by clicking on the button below. Or, you can contact your local law enforcement agency.

HOW CAN I FIND AN AUTHORIZED MOVADO RETAILER?

Authentic Movado watches are sold exclusively through our network of authorized retailers around the world. To locate authorized retailers in your area, CLICK HERE. By purchasing from an authorized retailer, you can be assured that you are investing in a genuine Movado watch – and that it is not counterfeit, modified or a second-hand item presented as new merchandise. Only watches purchased through an authorized retailer are accompanied by a valid Movado warranty/guarantee.

HOW DO I KNOW IF AN ONLINE RETAILER IS AN AUTHORIZED MOVADO RETAILER?

To locate authorized retailers in your area, CLICK HERE.

WHAT IS THE DIFFERENCE BETWEEN AN AUTOMATIC AND QUARTZ WATCH?

An automatic watch movement, also known as a self-winding mechanical movement, releases energy from a coiled mainspring through a series of gears and wheels that drive the watch hands. Unlike a manual mechanical movement, it does not require regular hand-winding – the arm motions of the wearer during normal daily activities are usually sufficient to keep the movement running. In a battery-powered quartz movement, technology developed in the 1960’s, time is “tuned” to and precisely measured by the extremely rapid and consistent vibrations of a quartz crystal.

WHAT IS THE DIFFERENCE BETWEEN A CHRONOGRAPH AND CHRONOMETER WATCH?

A wrist-worn timepiece with a stop-watch function – a timer that can be started and stopped to measure the duration of an event – is called a chronograph. It may have a mechanical or quartz movement. A chronometer is a fine Swiss made mechanical timepiece that has met very high standards of accuracy, as set and certified by the COSC, an official watch institute in Switzerland.